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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tedandkip.com (the “Site”). When I talk about “Personal Information” in this Privacy Policy, I am talking both about Device Information and Order Information.

At Ted & Kip, it is important to me that I maintain your trust when you choose to visit my website and shop with me. This Privacy Policy aims to put your mind at ease about what happens with your personal data and details you share when you visit and shop with Ted & Kip. First and foremost, please know, I want to keep your details as safe as possible and I would never think of selling them on. I will only share them with third parties in order to complete your order or at your request (ie: Royal Mail for postage processing). Please read below for more information on where your information might be shared. 

 

What types of data are collected by Ted & Kip?

When you visit the Site, it automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, it collects information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This is referred to as “Device Information.”

Device Information is collected using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. This site is run by Shopify. For more information on their cookie policy click this link: https://www.shopify.co.uk/legal/cookies

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Device Information that is collected is to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise the Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of marketing and advertising campaigns).

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).  We refer to this information as “Order Information.”

 

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

Who else will have access to your information?

There is a newsletter sign up on the site that gives you the option to join my mailing list. This information is stored safely with MailChimp and I only collect the information you provide in order to send you marketing emails with news about the business, such as exciting offers and new products. You are able to unsubscribe at any time and customers are not automatically added to the list. 

As stated above, your name, address, payment information and email or telephone number is collected when you order and is used for the purposes of processing your order only. This will be shared with Royal Mail to provide postage for your order.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

 

Access to your personal data

If you wish to view, amend or delete the data that is held about you, or have any other enquiries please contact me at tedandkip@gmail.com

When you place an order through the Site, I will maintain your Order Information for my records unless and until you ask me to delete this information.

 

Changes to this privacy notice

This privacy notice may be reviewed and updated from time to time to ensure I am compliant with any changes to rules and regulations about how your data is collected, used, stored and kept safe. To view the most up to date version please visit this page. This policy was last updated on 21 April 2019. 

How to Contact Me:
For purposes of EU data protection law, I, Anna Carroll-Smith, am the data controller of your personal information. If you have any questions or concerns, you may contact me at tedandkip@gmail.com. Alternately, you may mail me at:

Anna Carroll-Smith
87 St Augustine Road
Southsea
Hampshire
PO4 9AA
UK